Terms of Service

Last Updated: April 26, 2025

1. Acceptance of Terms

Welcome to DocumentLLM. By accessing or using our platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Description of Service

DocumentLLM provides an AI-powered document analysis platform that allows users to upload, analyze, and extract insights from various document formats. Our services include document processing, AI analysis, chat-based interaction, visualization, and collaboration features.

3. User Accounts

To access certain features of our platform, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Provide accurate and complete information when creating your account
• Update your information to keep it current
• Protect your account credentials from unauthorized access
• Notify us immediately of any unauthorized use of your account

4. User Content

Our platform allows you to upload, store, and process documents and other content ("User Content"). You retain all rights to your User Content, but you grant us a non-exclusive, worldwide, royalty-free license to use, copy, process, adapt, and display your User Content solely for the purpose of providing our services to you.

You are solely responsible for your User Content and represent that you have all necessary rights to upload and process it using our services. You agree not to upload any User Content that:

• Infringes on the intellectual property rights of others
• Contains confidential information that you do not have the right to share
• Violates any applicable laws or regulations
• Contains malicious code, viruses, or harmful content

5. Subscription and Payment

We offer various subscription plans for our services. By subscribing to a paid plan, you agree to pay all fees associated with your selected plan. All payments are non-refundable unless otherwise specified in our refund policy.

We reserve the right to change our pricing and subscription plans at any time. Any changes to subscription fees will be communicated to you in advance and will apply to the next billing cycle.

6. Intellectual Property

All intellectual property rights in our platform, including software, design, logos, and content created by us, are owned by DocumentLLM or our licensors. Nothing in these Terms grants you any right to use our intellectual property without our prior written consent.

7. Limitation of Liability

To the maximum extent permitted by law, DocumentLLM and its affiliates, officers, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from our services
• Any bugs, viruses, or other harmful code that may be transmitted through our services

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will be uninterrupted, secure, or error-free.

9. Termination

We reserve the right to suspend or terminate your access to our services at any time for any reason, including but not limited to a violation of these Terms. Upon termination, your right to use our services will immediately cease.

10. Changes to Terms

We may modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which DocumentLLM is established, without regard to its conflict of law provisions.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: legal@documentllm.com