Privacy Policy

Last Updated: April 26, 2025

1. Introduction

Welcome to DocumentLLM ("we," "our," or "us"). We are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document analysis and AI-powered insights platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and contact details
• Account credentials
• Billing and payment information
• Profile information
• Communication preferences

2.2 Document Data

When you upload documents to our platform, we collect and process the content of those documents to provide our services. This may include text, metadata, and other information contained within your documents.

2.3 Usage Information

We automatically collect certain information about your use of our platform, including:

• Log data (IP address, browser type, pages visited)
• Device information
• Usage patterns and preferences
• Performance metrics

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing and completing transactions
• Improving and personalizing user experience
• Analyzing usage patterns and trends
• Communicating with you about our services
• Protecting our rights and preventing fraud

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

7. Third-Party Services

Our platform may integrate with or contain links to third-party services. This Privacy Policy does not apply to those third-party services, and we encourage you to review the privacy policies of those third parties.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@documentllm.com